Thursday 6 June 2013

ICP Team 8

Todays blog entry comes from ICP Team 8 detailing their challenges and travels! 

Irena @ 18:00
I am on the train returning from our client's site. We just had our mid-term presentation and Rodrigo, Stephan, Thibault and I are discussing the challenges that await us in the following days. Part of the challenge is that Hagit and Vincent are already on their way to Zurich, from where they fly on to Stockholm.

In my mind I keep returning to our Friday's meeting with Shawn, our learning manager. We shared with him the first draft of the presentation. Back then the presentation lacked clarity and we had too many logical jumps between the slides. It needed drastic improvements. The day after we would share our second draft with Margaret, our ICP director, and I struggled to see how we would achieve that. But we did. There is certainly great potential in 6 dedicated people sharing ideas and redesigning the story. Margaret saw a completely different presentation and really liked our flow of thoughts. Finally, her comments greatly helped us when working on final touches of our presentation.

I again focus on the discussion with my team-mates on the train and just catch an observation that I would like to share with you. As Stefan said, it is pretty amazing that we just had a high-level discussion with top management of one of the biggest companies in its industry, but three weeks ago most of us had no knowledge on the environment in which they operate or the industry itself.


Vincent @ 21:00
"What would you like to drink Sir?"
Concentrated in the writing of this blog, I almost forget that Hagit, my Israeli team mate, and I are flying to Stockholm for a two day business trip. The objective? A "deep dive" within Swedish subsidiary of our client's organization. Contrary to other ICPs that focus on customers' interactions, we are indeed mainly dealing with internal  stakeholders of our client, a leading American company: we have to come with a new operating model in line with the external changes around the industry.

Today has been a big day for our team as we have presented our mid- term presentation to our client's top management. After long days in the dungeons, we have been able to show some good insights that generated deep discussions on our client's side. In the train to Zurich, after the presentation, our client project leader gave us good feedback and that was the best way to confirm that we were on track. Now we have to work hard to fulfill the high expectations and we only have 10 days until our final presentation.

It is incredible how fast you get to know your team mates within two weeks: we got to deeper know each other's personalities, pizza tastes, sources of anxiety and of energy, defense mechanisms and their goldfish side as soon as someone comes to a room to disturb us... In short, we are like members of the same family accepting the good and bad sides of each of us.

"What would you like to drink Sir?"
We had a transfer in Berlin on the way Stockholm...

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